Shipping Policy

1. Order Processing

• Processing Time: Orders are processed within one business day (Monday–Friday, excluding holidays) after payment confirmation.

• Order Confirmation: Upon placing an order, you will receive a confirmation email. A subsequent email with tracking information will be sent once your order has been dispatched.

2. Shipping Methods and Delivery Times

• Standard Shipping: Delivery within 3-5 business days.

Note: Delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Rates

• Standard Shipping: £FREE

4. International Shipping

We currently do not ship outside of the UK

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can track your order through our website or the carrier's portal.

6. Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. Box addresses.

• Restricted Areas: Delivery to certain remote or restricted areas may not be possible. We will contact you if your delivery address is affected.

7. Delays and Issues

While we strive to ensure timely delivery, unforeseen circumstances (e.g., weather conditions, carrier delays) may cause delays. We will communicate any significant delays and work to resolve issues promptly.

8. Contact Us

For questions or concerns regarding shipping, please contact our customer service team:

• Email: support@sipstosmiles.com

• Phone: 07493116612